How we help Make an appointment Make an appointment Our waiting list is now open for daytime appointments only between 8am - 4pm. No evening appointments are available at this time. Please click on the following self-referral link: https://forms.office.com/Pages/ResponsePage.aspx *Accessing Wellspring: please note unfortunately we have limited access to the building for people with mobility issues, there are steps to get into the building and there are no lifts. Admin Fee In order for us to add you to our waiting list, we ask that you pay a £10 admin fee. You can do this by BACS, cheque or cash. Please note that we can only process your referral once the fee has been paid. For BACS payments, please use the following account: Bank of Scotland Wellspring Scotland Ltd / Sort code: 80-02-71 / Account number: 00890909 Long-Term Therapy Waiting times and next steps Once you have been added to our waiting list, our skilled clinical managers will assess your self-referral form and allocate you a suitable therapist. If you have any preferences as to which therapist you would like to see, please note this on your self-referral form. Please note that this may result in a longer waiting time if your preferred therapist has limited availability. The waiting time for an appointment varies. Our allocations are quicker when the client has greater flexibility, in terms of days and times, but it is usually longer for evening appointments. Your wait may also be longer if you indicate a preference for a female/male therapist. Once you begin therapy, your appointment will usually be weekly, at the same time and same day each week. Please take care to make sure that the times you offer us will be convenient for you on a regular basis. Cost We operate a sliding scale for fees, according to income as follows: Under £15,000 – around £25 per session Between £15-20,000 – around £30 per session Between £20-25,000 – around £35 per session Between £25-30,000 – around £45 per session Between £30-35,000 – around £55 per session Between £35-45,000- around £65 per session Over £45,000- around £75 per session For couples, please add £20 per hour to the above. Therapy for trainee counsellors (required to have personal therapy as a course requirement) is £40/hour. The fee will be discussed and agreed with your therapist in the first session, and you will review it together from time to time during your therapy. Once an appointment is made, it must be paid for. You and your therapist will discuss and agree on planned breaks and holidays. Short-Term Therapy Wellspring also offers a fast-track short-term therapy service which consists of a total of seven sessions at £60 per session (£420 in total). Please use the online form to self-refer for short-term therapy. Please find our contact details here.