How we help Make an appointment Make an appointment Our waiting list is now closed. Unfortunately our waiting list is closed, please check back here, or our Facebook page for updates. *Accessing Wellspring: please note unfortunately we have limited access to the building for people with mobility issues, there are steps to get into the building and there are no lifts. Admin Fee In order for us to add you to our waiting list, we ask that you pay a £10 admin fee. You can do this by BACS, cheque or cash. Please note that we can only process your referral once the fee has been paid. For more information on how to pay our admin fee please see our guidance in the self-referral form. For BACS payments, please use the following account: Bank of Scotland Wellspring Scotland Ltd. Sort code: 80-02-71 Account number: 00890909 Short-Term and Long-Term Therapy Short-Term Therapy Wellspring also offers a fast-track short-term therapy service which consists of a total of seven sessions at £60 per session (£420 in total). Plea Long-Term Therapy Waiting times and next steps Once you have been added to our waiting list, our skilled clinical managers will assess your self-referral form and allocate you a suitable therapist. If you have any preferences as to which therapist you would like to see, please note this on your self-referral form. Please note that this may result in a longer waiting time if your preferred therapist has limited availability. The waiting time for an appointment varies. Our allocations are quicker when the client has greater flexibility, in terms of days and times, but it is usually longer for evening appointments. Your wait may also be longer if you indicate a preference for a female/male therapist. Once you begin therapy, your appointment will usually be weekly, at the same time and same day each week. Please take care to make sure that the times you offer us will be convenient for you on a regular basis. Cost We operate a sliding scale for fees, according to income as follows: Under £15,000 – £25-£29 per session Between £15-20,000 – £30-£34 per session Between £20-25,000 – £35-£44 per session Between £25-30,000 – £45-£54 per session Between £30-35,000 – £55-£64 per session Between £35-45,000- £65-£69 per session Over £45,000- around £75 per session For couples, please add £20 per hour to the above. Therapy for trainee counsellors (required to have personal therapy as a course requirement) is £40/hour. The fee will be discussed and agreed with your therapist in the first session, and you will review it together from time to time during your therapy. Once an appointment is made, it must be paid for. You and your therapist will discuss and agree on planned breaks and holidays. Additional information after submitting self-referral After allocation Once you have been allocated to a therapist, they will contact you by email to offer you a day and time for your regular appointment. You have 48 hours to respond. If you do not contact the therapist, we will assume that you are no longer wanting therapy at this time, and we will remove you from the waiting list. However you are free to rerefer at a later date should you wish to. Once you have agreed to the appointment your therapist may send out the Wellspring agreement at this point, for you to complete. This includes what fees scale you fall under, (please see above) as well as our confidentiality and cancellation policy. You may also be sent Wellspring’s BACS details, as payments for sessions are to be made on the day of each session, referencing your therapists name. If you have not been sent these out, then they will be covered in the first session. You are asked to confirm each week with your therapist, that you have processed the payment. Covid regulations will be explained before you come in. First session This is different to the future sessions, as some administrative aspects are covered, such as confidentiality and our confidentiality policy. In addition, we ask for a history which covers aspects such as: Previous counselling; mental health/medical/psychiatric history and present medication; expansion on the issues you have identified in your referral; why did you refer at this point; what are you hoping to get out of counselling. You may be asked about your family constellation to give some context to your history. (This is not exhaustive and varies slightly with each therapist). This also gives you and your therapist the opportunity to meet and have a sense of whether you feel that you will be able to work with each other. (If you do not, please let the therapist know and what then you are looking for, so that we can hold this when reallocating you). You may also have questions that you wish to be answered. Some therapists will suggest an initial six sessions after which you review how it is going and whether you wish to continue. Regular informal reviews will take place between you and the therapist. Please find our contact details here.