How we help Make an appointment Make an appointment COVID-19 UPDATE: We are still accepting applications to be added to our waiting list. We are currently operating via Zoom/telephone counselling only. Your waiting time will depend on your level of availability and the issues you would like to discuss. We are unable to currently give a more accurate waiting time as matters develop, however, we are monitoring the situation very closely and consider our clients' and therapists' health the paramount consideration. The estimated waiting time is up to 16 weeks. There are many reasons why people refer themselves to therapy. Therapy can offer you a chance to explore things that are troubling you, or holding you back from leading a more satisfying life. You might be considering therapy because someone has suggested this as an option for you. You may even be unsure about what it is you are exactly looking for, but would like the opportunity to explore your options. What is important is that you have thought about it, and are coming because you think it might be helpful to you. If you would like to be added to our waiting list, we ask that you complete our online self-referral form. When we receive your referral, we will treat it in the strictest confidence. Please note that we cannot make appointments over the phone. Admin fee In order for us to add you to our waiting list, we ask that you pay a £10 admin fee. You can do this by BACS, cheque or cash. Please note that we can only process your referral once the fee has been paid. For more information on how to pay our admin fee please see our guidance in the self-referral form. For BACS payments, please use the following account: Bank of Scotland Wellspring Scotland Ltd. Sort code: 80-02-71 Account number: 00890909 Waiting times and next steps Once you have been added to our waiting list, our skilled clinical managers will assess your self-referral form and allocate you a suitable therapist. If you have any preferences as to which therapist you would like to see, please note this on your self-referral form. Please note that this may result in a longer waiting time if your preferred therapist has limited availability. The waiting time for an appointment varies. Our allocations are quicker when the client has greater flexibility, in terms of days and times, but it is usually longer for evening appointments. Your wait may also be longer if you indicate a preference for a female/male therapist. Once you begin therapy, your appointment will usually be weekly, at the same time and same day each week. Please take care to make sure that the times you offer us will be convenient for you on a regular basis. Cost We operate a sliding scale for fees, according to income as follows: Under £15,000 – around £25 per session Between £15-20,000 – around £30 per session Between £20-25,000 – around £35 per session Between £25-30,000 – around £45 per session Between £30-35,000 – around £55 per session Between £35-45,000- around £65 per session Over £45,000- around £75 per session For couples, please add £20 per hour to the above. Therapy for trainee counsellors (required to have personal therapy as a course requirement) is £40/hour. The fee will be discussed and agreed with your therapist in the first session, and you will review it together from time to time during your therapy. Once an appointment is made, it must be paid for. You and your therapist will discuss and agree on planned breaks and holidays. Short-Term Therapy Wellspring also offers a fast-track short-term therapy service which consists of a total of seven sessions at £60 per session (£420 in total). Please use the online form to self-refer for short-term therapy. Postal form/Alternative formats If you don't have an email account or are unable to use the online self-referral form, we can post a paper copy to you. Just give us a call or email us with your details. Completed forms should be returned to: AdministratorWellspring Scotland13 Smith’s PlaceEdinburghEH6 8NT We want to be as accessible and inclusive as possible. If you require our form in a different format, please let us know. We are also happy to take your information over the phone and fill the form in on your behalf. The information you provide us with will be treated confidentially. Please find our contact details here.