How we help Make an appointment Make an appointment COVID-19 UPDATE: We are currently still taking in clients for our waiting list. If you are open to having telephone/Zoom sessions then we may be able to allocate in a fairly short period of time. Your waiting time will depend on your level of availability and the issues you would like to discuss. We are unable to currently give a more accurate waiting time as matters develop, however, we are monitoring the situation very closely and consider our clients and therapists' health the paramount consideration. If you have any questions about this please do not hesitate to contact us in the office. There are many reasons why people refer themselves to therapy. Therapy can offer you a chance to explore things that are troubling you, or holding you back from leading a more satisfying life. You might be considering therapy because someone has suggested this as an option for you. You may even be unsure about what it is your exactly looking for but would like the opportunity to explore your options. What is important is that you have thought about it, and are coming because you think it might be helpful to you. If you would like to be added to our waiting list, we ask that you complete a self-referral form. You can either download our form here: Self-referral_Pack_.doc or we can post one out to you. When you return the completed form, we will treat it in the strictest confidence. Please note that we cannot make appointments over the phone. Please note that in order for us to add you to our waiting list, we ask that you pay a £10 admin fee and notify Wellspring of this payment in reference to your self-referral form. You can do this by cheque, cash or by BACS. For the avoidance of doubt, until Wellspring has received 1) your completed self-referral form 2) notification of your payment of the admin fee and 3) received the monies, your self-referral form cannot be processed. For more information on how to pay our admin fee please see our guidance in our self-referral form. Once you have been added to our waiting list, our skilled clinical managers will assess your self-referral form and allocate you a suitable therapist. If you have any preferences as to which therapist you would like to see, please note this on our self-referral form. Please note that this may result in a longer waiting time if your preferred therapist has limited availability. Waiting times The waiting time for an appointment varies. Our allocations are quicker when the client has greater flexibility, in terms of days and times, but it is usually longer for evening appointments. Once you begin therapy, your appointment will usually be weekly, at the same time and same day each week. Please take care to make sure that the times you offer us will be convenient for you on a regular basis. We operate a sliding scale for fees, according to income as follows: Under £15,000 – around £25 per session Between £15-20,000 – around £30 per session Between £20-25,000 – around £35 per session Between £25-30,000 – around £45 per session Between £30-35,000 – around £55 per session Between £35-45,000- around £65 per session Over £45,000- around £75 per session For couples, please add £20 per hour to the above. Therapy for trainee counsellors (required to have personal therapy as a course requirement) is £40/hour. The fee will be discussed and agreed with your therapist in the first session, and you will review it together from time to time during your therapy. Once an appointment is made, it must be paid for. You and your therapist will discuss and agree on planned breaks and holidays. Short Term Therapy Wellspring offers a Short Term Therapy service which consists of a total of 7 sessions at £60 per session (£420 in total). You can download our Short-Term Self-Referral Form here: Short-Term-Self-Referral-2019.docx Or we can post one out to you. When you return the completed form, we will treat it in the strictest confidence. Please note that in order to be added to our waiting list, we ask that you pay a £10 admin fee. You can find more information about payment options on the self-referral form. Waiting Time We are unable to provide details of our waiting times currently. Email your completed form to: [email protected] or post to: AdministratorWellspring13 Smith’s PlaceEdinburghEH6 8NT If you have difficulty completing the form please contact the office (0131 553 6660) and you can provide details over the phone.