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POLICIES

Clinical Manager

 

 

POLICIES

Wellspring has a comprehensive range of policies and procedures documents. All are available on request and some may be downloaded.

Data Protection

Data Protection Policy
Procedures for Data Handling & Storage
Policy on the Secure Handling, Use, Storage and Retention of Disclosure Information
Applicant Information: Wellspring Policy on the Secure Handling, Use, Storage and Retention of Disclosure Information
Therapists’ Notes and Record Keeping
Client Access to Notes and Records
Policy and Procedures for Responding to Requests for Access to Records
Client Information: Access to Records
Client Information: Procedures for Subject Access Requests
Client Information: Confidentiality and Data Protection

Confidentiality

Principles & Practice of Confidentiality
Confidentiality Guidelines: Management Committee
Confidentiality Guidelines: Therapists
Confidentiality Guidelines: Counsellors in Training
Confidentiality Guidelines: Administrative Staff
Confidentiality Guidelines: Volunteers/Temporary Administrative Staff
Confidentiality Guidelines: Caretaker and Cleaners
Confidentiality Guidelines: Clinical Manager

Health & Safety

Health & Safety Policy & Practice
Guidelines for Lone and Off-Site Working
Policy & Guidelines for Protecting Vulnerable People
Policy & Guidelines on Handling Violent & Aggressive Behaviour

Recruitment

Recruitment, Selection, Training & Support Policies & Procedures
Policy on the Recruitment of Ex-Offenders

Complaints

Making a Complaint: Guidance for Clients
Complaints Procedure

Others

Equal Opportunities Policy & Practice

Disciplinary Procedures

Conflict of Interests

Supervision and Probation